I was thrilled to find a hitch that would work for my car--a Mercedes Benz GLC 350e. (The plug-in hybrid version of the GLC 300; the plug-in flap is just above the rear bumper.) Unless installed in factory, Mercedes Benz does not sell a hitch suitable for my car and I had no idea how difficult it might be to find one. After calling a few distributors, I was lucky to find Stealth Hitch online and Steve was super friendly and helpful. He referred me to one of his distributors, an installer near me (Sean at MMH), who would come to me to install it or, if necessary, survey to see if it required modifying. Steve assured me that if it didn't work out, I could return it...or if it needed modifying or I needed a custom build, he could do it. Well, the hitch worked out without any modifications or problems and I'm thrilled with it. Not only am I happy that I can transport my family's bikes, I hadn't anticipated how nice this hitch looks (or doesn't look, if I want to go "stealth!") Much gratitude to Steve and Sean! It's really nice to work with pros who are good people, too!